Tuesday, July 21, 2009
The Mobile User Experience Is Miserable ↦
Jakob Nielsen summarizes his company’s latest mobile Internet usability tests (emphasis in the original):
When designing for mobile, there’s a tension between (a) making content and navigation salient so that people do not work too hard to get there, and (b) designing for a small screen and for slow downloading speeds. That’s why almost every design decision must be made in the context of the site being designed, and what works for a site may not work for another.
Unless websites are redesigned for the special circumstances of mobile use, the mobile Web will remain a mirage. Users won’t realize the benefits promised by mobile vendors, and site owners won’t reap the profits that would follow from gathering hordes of loyal mobile customers.